8:00 AM – 9:00 AM
The Speaker
Shawna Fagundes helps executive, HR and tech business leaders in complex organizations get unstuck and move forward faster – by closing the understanding gap. Shawna uses her 3Cs to Understanding Framework© to improve trust, connection and action within and across teams. For 20 years, Shawna has transformed how senior leaders, teams and organizations communicate. In the last decade, she partnered with C-suite leaders and cross-functional teams in the financial industry. She helped them translate complex, corporate language into simple, relatable stories that align, engage and inspire action. Shawna has managed a President & COO’s communications program, influenced national communication strategies, created dozens of leadership speaking notes, social posts and presentations, organized hybrid town halls for 12,000+ employees, and developed writing workshops and plain language training. Shawna brings a blend of strategy, warmth and a little humour to every room she leads.

The Talk
Are your good ideas getting ignored? Great communication isn’t about being the loudest voice in the room. It’s about being the easiest to understand and relate to. This talk explores The 3Cs to Understanding Framework© that sets strong communicators apart: the courage to say what matters, the curiosity to fully understand your audience, and the clarity to make sure people know exactly what to do next.
You’ll learn: